{"id":1641,"date":"2024-11-15T10:28:28","date_gmt":"2024-11-15T10:28:28","guid":{"rendered":"https:\/\/www.cartboss.io\/blog\/?p=1641"},"modified":"2024-11-15T10:28:28","modified_gmt":"2024-11-15T10:28:28","slug":"be-personal-write-your-custom-text-messages","status":"publish","type":"post","link":"https:\/\/www.cartboss.io\/blog\/be-personal-write-your-custom-text-messages\/","title":{"rendered":"Be Personal \u2013 Write Your Custom Text Messages"},"content":{"rendered":"<p><strong>Personalization is the key to success in modern eCommerce marketing<\/strong>. At <a href=\"https:\/\/cartboss.io\">CartBoss<\/a>, we provide <strong>pre-prepared and translated text messages to help you get started in minutes<\/strong>. However, crafting your own custom text messages allows you to tailor your communication to your brand and audience, potentially boosting your conversion rates.<\/p>\n<p>In this article, we\u2019ll explore <strong>why custom text messages can make a difference<\/strong>, how to create them in CartBoss, and how to use them effectively. For additional insights into SMS marketing strategies, explore our other articles:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.cartboss.io\/blog\/7-amazing-abandoned-cart-recovery-text-message-ideas\/\" target=\"_new\" rel=\"noopener\">7 Amazing Abandoned Cart Recovery Text Message Ideas<\/a><\/li>\n<li><a href=\"https:\/\/www.cartboss.io\/blog\/when-to-send-abandoned-cart-text-messages\/\" target=\"_new\" rel=\"noopener\">When to Send Abandoned Cart Text Messages<\/a><\/li>\n<li><a href=\"https:\/\/www.cartboss.io\/blog\/improve-cart-recovery-with-sms-the-ultimate-guide-to-better-results-and-profits\/\" target=\"_new\" rel=\"noopener\">Improve Cart Recovery with SMS: The Ultimate Guide<\/a><\/li>\n<\/ul>\n<h2><strong>Why Test Custom Text Messages?<\/strong><\/h2>\n<p>At CartBoss, we offer <strong>plug-and-play text messaging solutions that allow you to recover abandoned carts and send post-purchase offers in under five minutes<\/strong>. While our pre-prepared messages perform exceptionally well, some brands have found that crafting their own, personalized messages improves their conversion rates even further.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1472\" src=\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/joyful-woman-in-orange-sleeveless-dress-showing-sm-2024-11-08-13-58-36-utc-scaled.jpg\" loading=\"lazy\" alt=\"\" width=\"2560\" height=\"1709\" srcset=\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/joyful-woman-in-orange-sleeveless-dress-showing-sm-2024-11-08-13-58-36-utc-scaled.jpg 2560w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/joyful-woman-in-orange-sleeveless-dress-showing-sm-2024-11-08-13-58-36-utc-300x200.jpg 300w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/joyful-woman-in-orange-sleeveless-dress-showing-sm-2024-11-08-13-58-36-utc-1024x683.jpg 1024w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/joyful-woman-in-orange-sleeveless-dress-showing-sm-2024-11-08-13-58-36-utc-768x513.jpg 768w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/joyful-woman-in-orange-sleeveless-dress-showing-sm-2024-11-08-13-58-36-utc-1536x1025.jpg 1536w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/joyful-woman-in-orange-sleeveless-dress-showing-sm-2024-11-08-13-58-36-utc-2048x1367.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><strong>Why does personalization work?<\/strong><\/p>\n<ol>\n<li><strong>Builds trust and brand recognition:<\/strong> Customers appreciate communication that feels tailored to them, not generic.<\/li>\n<li><strong>Increases engagement:<\/strong> A personalized message is more likely to capture attention, increasing click-through rates (CTR).<\/li>\n<li><strong>Strengthens your brand voice:<\/strong> Crafting your messages lets you align them with your brand\u2019s tone and personality.<\/li>\n<\/ol>\n<p>However, it\u2019s essential to test these messages and compare their performance to ensure your efforts are worth the time and resources.<\/p>\n<h2><strong>How to Add a Custom Text Message in CartBoss<\/strong><\/h2>\n<p>Creating and customizing text messages in CartBoss is straightforward. Here\u2019s how to do it:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1642\" src=\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-26-52.jpg\" loading=\"lazy\" alt=\"\" width=\"2062\" height=\"773\" srcset=\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-26-52.jpg 2062w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-26-52-300x112.jpg 300w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-26-52-1024x384.jpg 1024w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-26-52-768x288.jpg 768w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-26-52-1536x576.jpg 1536w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-26-52-2048x768.jpg 2048w\" sizes=\"auto, (max-width: 2062px) 100vw, 2062px\" \/><\/p>\n<ol>\n<li><strong>Choose the message type:<\/strong> Navigate to the appropriate text message type in the left-hand menu (e.g., abandoned cart recovery).<\/li>\n<li><strong>Add a new message:<\/strong> Click on the \u201cAdd new\u201d button at the top left of the screen.<\/li>\n<li><strong>Craft your message:<\/strong> Write your custom text message, ensuring it aligns with your goal (e.g., recovering abandoned carts or promoting a specific product).<\/li>\n<li><strong>Customize settings:<\/strong> Use the same settings available for pre-prepared messages, such as scheduling and triggers.<\/li>\n<\/ol>\n<h2><strong>Adding Translations<\/strong><\/h2>\n<p><strong>CartBoss supports multiple languages<\/strong>, making it easy to send messages globally. Follow these steps to add translations:<\/p>\n<ol>\n<li><strong>Set the default message:<\/strong> The message you create on the first page serves as the default.<\/li>\n<li><strong>Add translations:<\/strong> Go to the \u201cTranslations\u201d tab, select the language, and input your translated message.<\/li>\n<li><strong>Save your work:<\/strong> Save each translation after adding it.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1643\" src=\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-27-17.jpg\" loading=\"lazy\" alt=\"\" width=\"1233\" height=\"797\" srcset=\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-27-17.jpg 1233w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-27-17-300x194.jpg 300w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-27-17-1024x662.jpg 1024w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-15_11-27-17-768x496.jpg 768w\" sizes=\"auto, (max-width: 1233px) 100vw, 1233px\" \/><\/p>\n<p>You don\u2019t need to translate your message into every supported language\u2014only the ones relevant to your audience.<\/p>\n<h2><strong>Activating and Monitoring Your Custom Text Messages<\/strong><\/h2>\n<p>Once your custom text message is ready and translated:<\/p>\n<ol>\n<li><strong>Activate the message:<\/strong> Find it in the list of prepared messages and enable it.<\/li>\n<li><strong>Avoid conflicts:<\/strong> Ensure no other active messages for the same purpose are set for your website simultaneously.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1537\" src=\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-13_11-43-36.jpg\" loading=\"lazy\" alt=\"\" width=\"1767\" height=\"551\" srcset=\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-13_11-43-36.jpg 1767w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-13_11-43-36-300x94.jpg 300w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-13_11-43-36-1024x319.jpg 1024w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-13_11-43-36-768x239.jpg 768w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Xnip2024-11-13_11-43-36-1536x479.jpg 1536w\" sizes=\"auto, (max-width: 1767px) 100vw, 1767px\" \/><\/p>\n<p><strong>Monitor the results:<\/strong><br \/>\nAfter running your custom message for some time, analyze its performance using metrics like CTR and ROI. Compare these results to the pre-prepared messages to determine which performs better.<\/p>\n<p>Learn more about SMS campaign optimization in our guide: <a href=\"https:\/\/www.cartboss.io\/blog\/recover-abandoned-carts-with-text-messages\/\" target=\"_new\" rel=\"noopener\">Recover Abandoned Carts with Text Messages<\/a>.<\/p>\n<h2><strong>Personalization for Seasonal Campaigns<\/strong><\/h2>\n<p><strong>Seasonal customization can significantly boost your SMS marketing performance<\/strong>. Craft messages that reflect holidays or events, such as <strong>Christmas, Black Friday, or New Year\u2019s Eve<\/strong>.<\/p>\n<p><strong>Example:<\/strong><br \/>\n\u201cHappy Holidays! Complete your order now and enjoy free shipping. Offer valid until midnight! \ud83c\udf84\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1501\" src=\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2022\/07\/couple-celebrating-st-patrick-s-day-2022-02-28-17-23-46-utc-scaled-1.jpg\" loading=\"lazy\" alt=\"\" width=\"2560\" height=\"1075\" srcset=\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2022\/07\/couple-celebrating-st-patrick-s-day-2022-02-28-17-23-46-utc-scaled-1.jpg 2560w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2022\/07\/couple-celebrating-st-patrick-s-day-2022-02-28-17-23-46-utc-scaled-1-300x126.jpg 300w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2022\/07\/couple-celebrating-st-patrick-s-day-2022-02-28-17-23-46-utc-scaled-1-1024x430.jpg 1024w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2022\/07\/couple-celebrating-st-patrick-s-day-2022-02-28-17-23-46-utc-scaled-1-768x323.jpg 768w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2022\/07\/couple-celebrating-st-patrick-s-day-2022-02-28-17-23-46-utc-scaled-1-1536x645.jpg 1536w, https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2022\/07\/couple-celebrating-st-patrick-s-day-2022-02-28-17-23-46-utc-scaled-1-2048x860.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p>E-commerce businesses have reported up to a 30% increase in sales during special events by using time-appropriate messages. For inspiration, check out <a href=\"https:\/\/www.cartboss.io\/blog\/most-important-e-commerce-dates-maximize-sales-with-sms-marketing\/\" target=\"_new\" rel=\"noopener\">Most Important E-Commerce Dates to Maximize Sales<\/a>.<\/p>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p>Writing custom text messages with <a href=\"https:\/\/cartboss.io\">CartBoss<\/a> allows you to personalize your communication and potentially increase conversion rates. While pre-prepared messages offer convenience, testing your custom-crafted messages ensures you\u2019re maximizing the impact of your SMS marketing campaigns.<\/p>\n<p>For more strategies on improving cart recovery and SMS marketing, explore our articles:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.cartboss.io\/blog\/7-amazing-abandoned-cart-recovery-text-message-ideas\/\" target=\"_new\" rel=\"noopener\">7 Amazing Abandoned Cart Recovery Text Message Ideas<\/a><\/li>\n<li><a href=\"https:\/\/www.cartboss.io\/blog\/improve-cart-recovery-with-sms-the-ultimate-guide-to-better-results-and-profits\/\" target=\"_new\" rel=\"noopener\">Improve Cart Recovery with SMS: The Ultimate Guide<\/a><\/li>\n<li><a href=\"https:\/\/www.cartboss.io\/blog\/5-reasons-why-customers-abandon-their-carts\/\" target=\"_new\" rel=\"noopener\">5 Reasons Why Customers Abandon Their Carts<\/a><\/li>\n<\/ul>\n<p><strong>Start customizing your messages today with CartBoss and see the difference personalized communication makes!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Personalization is the key to success in modern eCommerce marketing. At CartBoss, we provide pre-prepared and translated text messages to help you get started in&#8230;<\/p>\n","protected":false},"author":4,"featured_media":1644,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-1641","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-optimization"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Be Personal \u2013 Write Your Custom Text Messages - CartBoss<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cartboss.io\/blog\/be-personal-write-your-custom-text-messages\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Be Personal \u2013 Write Your Custom Text Messages - CartBoss\" \/>\n<meta property=\"og:description\" content=\"Personalization is the key to success in modern eCommerce marketing. At CartBoss, we provide pre-prepared and translated text messages to help you get started in...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cartboss.io\/blog\/be-personal-write-your-custom-text-messages\/\" \/>\n<meta property=\"og:site_name\" content=\"CartBoss\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CartBoss.io\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-11-15T10:28:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Be-personal-write-your-custom-text-messages.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1140\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Tadej Bogataj\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tadej Bogataj\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.cartboss.io\/blog\/be-personal-write-your-custom-text-messages\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.cartboss.io\/blog\/be-personal-write-your-custom-text-messages\/\"},\"author\":{\"name\":\"Tadej Bogataj\",\"@id\":\"https:\/\/www.cartboss.io\/blog\/#\/schema\/person\/b8b99f1f292bcce6338c7bc882eac6dc\"},\"headline\":\"Be Personal \u2013 Write Your Custom Text Messages\",\"datePublished\":\"2024-11-15T10:28:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.cartboss.io\/blog\/be-personal-write-your-custom-text-messages\/\"},\"wordCount\":671,\"publisher\":{\"@id\":\"https:\/\/www.cartboss.io\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.cartboss.io\/blog\/be-personal-write-your-custom-text-messages\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cartboss.io\/blog\/wp-content\/uploads\/2024\/11\/Be-personal-write-your-custom-text-messages.jpg\",\"articleSection\":[\"Marketing optimization\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cartboss.io\/blog\/be-personal-write-your-custom-text-messages\/\",\"url\":\"https:\/\/www.cartboss.io\/blog\/be-personal-write-your-custom-text-messages\/\",\"name\":\"Be Personal \u2013 Write Your Custom Text Messages - 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With years of experience in the eCommerce industry, Tadej has dedicated his career to optimizing online shopping experiences and helping businesses boost their revenue with innovative and user-friendly solutions. Tadej's journey into eCommerce began with a passion for technology and problem-solving. Recognizing the limitations of traditional email-based recovery methods, he and his team developed CartBoss, a plug-and-play tool that simplifies cart recovery for online stores. Their solution leverages the immediacy and personalization of SMS to reconnect with customers in real time, achieving higher conversion rates and enhancing user engagement. Today, CartBoss serves clients worldwide, offering seamless integration with platforms like WooCommerce, Shopify, and Magento. In addition to his work with CartBoss, Tadej is a thought leader in the field of SMS marketing, sharing valuable insights on topics such as cart abandonment recovery, customer engagement strategies, and the future of eCommerce. He has been featured in podcasts, webinars, and articles, highlighting the power of automation and simplicity in solving complex business challenges. When Tadej isn\u2019t innovating in the tech space, he enjoys collaborating with businesses of all sizes to understand their unique needs and craft tailored solutions. His vision is to empower eCommerce businesses to grow by removing barriers and enhancing customer communication. Stay tuned to Tadej's articles on our blog for expert advice, actionable tips, and the latest trends in eCommerce optimization and SMS marketing. 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